ICD-10’s First Month: Smooth Sailing or Hurricane Weather?

If you’ve spent any time in the South, you’ve probably lived through (or at least near) a hurricane. When it hits, it’s a non-stop volley of activity: building-height tidal waves, felled telephone poles and streets turned into rivers. In contrast, the hurricane’s eye – its midpoint – can bring fair skies and gentle winds. If you were standing in the eye and didn’t know better, you’d think, “Hey, this feels great! I’m going to pour some sweet tea (after all, we’re in the South), grab a book and hang out on the deck.”

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Cars, Wonton Soup and Healthcare: What can they possibly have in common?

Won-ton-soupWhen someone says “price transparency,” what pops into your head? For me, it’s a Chinese menu. Your list of choices include the prices─often with pictures, too─so you can pick exactly what you want and know the cost of your wonton soup, General Tso chicken and green tea ice cream. Or you may think of a no-haggle car dealership that puts one sticker price on each car to eliminate negotiation.

Toward the end of 2015, I introduced two posts to address questions we frequently hear about improving financial health. This third post delves into a topic of increasing importance: price transparency. Read more

Live CEU Webinar – 8 Best Practices for Collecting from Patients with Deductibles

5-Helpful-tipsThe average insurance policy has a $2,000 deductible, so each patient is essentially a self-pay patient. This means that healthcare organizations must be more transparent regarding financial policies and insurance relationships. The question is – are healthcare organizations prepared to handle the influx of self-pay patients?

You can learn more by attending a free webinar on Tuesday, February 16th at 1 pm ET/10 am PT: 8 Best Practices for Collecting from Patients with Deductibles. Register now!

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Hurricane-Level Crisis Averted: Navicure’s Fifth ICD-10 Survey Indicates 99 Percent of Respondents Reported Being Prepared

NotICD-10-Hurricane-Crisis too long ago, healthcare experts compared ICD-10 to an impending hurricane. And we Southerners know all about hurricanes. We have emergency kits with batteries and flashlights. Our coastal homes get hurricane shutters and reinforced pilings. Yes, we Southerners know hurricanes like Minnesotans know blizzards.

The last three months of 2015 delivered some great news: the healthcare industry was indeed prepared for ICD-10. It wasn’t a catastrophe of hurricane-sized proportions. Most healthcare providers were successful. Read more

High Five! Our Top Five Blog Posts from 2015

Vector 2015 Happy New Year background. The file is saved in the version AI10 EPS. This image contains transparency.

2015 was one for the books! With the transition to ICD-10 in October and other healthcare industry challenges coming to light, we covered a lot of ground on the blog to help keep you and your organization at the top of your game. In case you need a refresher, we pulled together our top five most popular posts from the past year—enjoy!

  1. Using Benchmarks Correctly: Days in A/R and Net Collections
    This blog post discusses why it’s important to periodically track, trend and review performance data. These benchmarks are the only surefire way to understand your financial strengths and weaknesses, and subsequently improve both! Read more