Featured Posts

On-Demand Webinar Now Available: 2018 CPT Coding Changes

Thanks to everyone who attended our webinar, 2018 CPT Coding Changes, yesterday. During the webinar, Betsy Nicoletti, M.S., CPC, discussed what's new, what's changed and what's deleted with the 2018 CPT® (Current Procedural Terminology) code set. Organizations need to review the changes to accurately report services, avoid payment delays ...

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Reducing Front Desk Turnover

Consumerism and satisfaction-driven patients are driving steep change in our industry. Now, more than ever, your patients are seeking more pleasant, convenient and meaningful healthcare interactions. While a provider’s bedside manner goes a long way, the billing process is an area where patients are heavily involved, but an area that ...

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5 Thanksgiving-friendly tips for making patient payments hassle-free

One of my favorite Thanksgiving traditions is hearing my friends and family share the things for which they are thankful. That…and sitting down after a good meal and enjoying some great football. And while patients wouldn’t put provider payment options at the top of their gratitude list, healthcare organizations can make ...

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Do Your Patients Know How Much You Care?

By Lisa Hanberry, Business Office Manager at Southern Bone and Joint Specialists, P.A. Simplicity. Leonardo da Vinci said it’s the ultimate sophistication. Albert Einstein said we should find it out of clutter. It’s a wonderful goal, specifically when working in a complex industry like healthcare, and something we consistently aim for within ...

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On-Demand Webinar Now Available: Optimize Key Performance Indicators to Maximize Results

Thanks to everyone who attended yesterday's webinar, Optimize Key Performance Indicators to Maximize Results. During the webinar, Elizabeth Woodcock, MBA, FACMPE, CPC, discussed the tools and strategy you need to assess the true performance of your revenue cycle, including critical KPIs to measure such as days in receivables outstanding, aged ...

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most recent blog posts
On-Demand Webinar Now Available: 2018 CPT Coding Changes

Thanks to everyone who attended our webinar, 2018 CPT Coding Changes, yesterday. During the webinar, Betsy Nicoletti, M.S., CPC, discussed what’s new, what’s changed and what’s deleted with the 2018 CPT® (Current Procedural Terminology) code set. Organizations need […]

Reducing Front Desk Turnover

Consumerism and satisfaction-driven patients are driving steep change in our industry. Now, more than ever, your patients are seeking more pleasant, convenient and meaningful healthcare interactions. While a provider’s bedside manner goes a long way, the billing process […]