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Feature article: Readers Write: What do patients want? Digital Convenience, of course!

In the area of healthcare consumerism, patients are demanding more digital conveniences that they receive in other industries, including banking and retail. While patients prefer online bill pay and easier ways to understand what they owe, the healthcare industry is just now beginning to meet patients where they are in these areas. In this HIStalk Practice article, Kermit Randa discusses some key findings from Navicure’s Digital Payments Progress Report. Read the article now.