Patient Payments
Top patient-pay trends to keep an eye on

Patient financial responsibility is not going away and is on a continuous state of rising year after year. Providers are responsible for effectively communicating and collecting self-pay and Balance After Insurance (BAI) balances in a patient-friendly way. Because […]

Patient Payments
Arming front desk staff with the tools for success

Did you know that patients who receive a cost estimate are more likely to recommend your practice to a friend? Not only does a cost estimate increase your referral rates, but it can also motivate up to 46% […]

Patient Payments
Infographic: Patient Payments Revenue Shouldn’t Take Time Off

Today’s front desk staff is much more than the “face of the practice.” They’re also key in requesting and collecting patient payments–-which means they directly impact how much revenue you receive. The good news is, with a combination […]

Patient Payments
Keep Your RCM Team from Feeling the Burn

If you have a favorite outdoor activity like swimming, gardening or cycling, you know the value of a good sunscreen during the bright summer months. Certain chemicals within sunscreen reflect or scatter light away from the skin—and others […]