Reducing Front Desk Turnover

Consumerism and satisfaction-driven patients are driving steep change in our industry. Now, more than ever, your patients are seeking more pleasant, convenient and meaningful healthcare interactions. While a provider’s bedside manner goes a long way, the billing process […]

From the news: Most practices still send patients paper bills

Reaching patients with their preferred method of communication concerning billing options should be a best practice for all healthcare organizations. However, 77% of physician practices are still sending paper bills despite 52% of patients preferring electronic communication. In […]

No Need to Fear Your Revenue Cycle this Halloween

Trick or Treat! While some people like to be scared this time of year by visiting their favorite haunted house, I prefer decorating pumpkins and stocking up on Halloween candy. That said, ‘tis the season for spooky stories. […]