What we learned at HIMSS19

It was an exciting few days for us at HIMSS19 in Orlando! With more than 42,500 attendees at this year’s conference, we enjoyed many conversations with industry peers and gathered valuable insights along the way: Health systems understand […]

Top patient-pay trends to keep an eye on

Patient financial responsibility is not going away and is on a continuous state of rising year after year. Providers are responsible for effectively communicating and collecting self-pay and Balance After Insurance (BAI) balances in a patient-friendly way. Because […]

Welcoming Connance to the Waystar family

We are thrilled to announce that Waystar and Connance, a leader in predictive analytics that improve the patient financial experience, are joining forces. We’ll now be moving forward as one, with the strengths of our platforms enhancing one […]

Arming front desk staff with the tools for success

Did you know that patients who receive a cost estimate are more likely to recommend your practice to a friend? Not only does a cost estimate increase your referral rates, but it can also motivate up to 46% […]

Keep Your RCM Team from Feeling the Burn

If you have a favorite outdoor activity like swimming, gardening or cycling, you know the value of a good sunscreen during the bright summer months. Certain chemicals within sunscreen reflect or scatter light away from the skin—and others […]

Do you have the right gear in your RCM backpack?

Whether you’re up in the mountains or lounging on the beach, summer is a great time to travel. When planning a trip, having all the right essentials packed is important to ensure you have a pleasant journey. Likewise, […]