From the news: 20 things to know about balance billing | 2017

The practice of balance billing refers to a physician’s ability to bill patients for outstanding balances after the insurance company submits a portion of the bill. However, surprise medical bills, along with narrowing payer networks, continue to increase […]

3 Revenue Cycle Trends Worth Watching at HIMSS17

What’s the fastest way to turn a happy patient into a frustrated one? An unexpected medical bill is the first thing that comes to mind. Inconvenient payment options stand out, too. Not surprisingly, as patients take on more […]

From the news: The Two-sided Coin of High Deductible Health Plans

High-deductible health care plans have complicated the patient-physician relationship and resulted in increased patient frustration and payment uncertainty. This Physicians Practice article explains how open communication, including cost transparency and effective listening, is helping to cement the trust […]