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Being Strategic…and Ignoring the Squeaky Wheel

Learn How Data Analytics Helped Key Clinics Cut Through the Squeaks, Correct Billing Problems and Increase Revenue

Squeaky-wheelFor busy physician practices, beating the “squeaky wheel gets the grease” conundrum can be a difficult part of revenue cycle management (RCM).

Although analytics is one of the top three priorities for healthcare leaders, day-to-day RCM activities often take precedence over metric-driven strategy, and the “squeaky wheel” activities can overtake your staff like a tidal wave. Denials and rejections come in at a rapid pace; appeals must be filed in a timely fashion.

Key Clinics found itself in this situation, but billing supervisor Leslie Saralino knew advanced data analytics and business intelligence could be key in RCM improvements, even if it required a little extra time for data review and decision-making.

Leveraging data analytics through Navicure® Perform™, Key Clinics identified and resolved multiple root causes of denials, reducing their denial rates by 57 percent. Additionally, Key Clinics decreased the amount of time to receive reimbursement by 61 percent in just six months.

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With analytics, your staff will have time to address the “squeakiest” activities such as denial management while also gaining the added knowledge through business intelligence to analyze root problems, and drive meaningful change in your revenue cycle.

Download the Key Clinics case study to learn how analytics can drive improvements and maximize profitability.

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